What are the benefits of using a currency services provider over my bank?

• More competitive exchange rates which save you money
• Avoid having to pay transfer fees
• Ongoing support from your own dedicated Account Manager
• Save money, time and stress
• A range of transfer options to make your money go further
• The choice of arranging your transfers over the phone, by email with your Account Manager, or online

How long will my transfer take?

Both companies aim to get your money where it needs to be as quickly as possible. While the amount of time a transfer takes can depend on the currency, destination and receiving bank, the funds should be in your account on the same day or within no more than two working days for destinations that a further afield.

Which currencies do you offer?

More than 60 global currencies are available.

Is there a minimum or maximum transfer amount?

There is no maximum transfer limit and our range of services means you can save money whatever the size of your transfer. The Regular Overseas Payments service is designed for recurrent transfers of between £500 and £10,000 but with the online platform you can also move as little as £100 on a fee-free basis. So whether you need to transfer £100 or £10,000,000, we can help.

Which currency services are available?

• Spot Contract - With this form of contract, currencies are exchanged ‘on the spot’ – meaning we secure you the most competitive exchange rate available whenever you need to buy or sell a currency for immediate settlement.
• Forward Contract - Forward contracts can be particularly useful when budgeting for a future currency exchange as they allow you to fix a rate in advance. You can fix the rate up to two years before you need to send or receive the currency, giving you far greater flexibility and security while supporting your financial planning.
• Limit Order - If you don’t want to transfer your funds at the current rate you can leave a Limit Order with your Account Manager targeting a specific exchange rate. We will automatically execute your transfer when your target rate becomes available.
• Stop Loss Order - If you don’t want to move your money at the current rate but are concerned that it may worsen and wish to control for this risk, you can ask us to execute your transfer if the exchange rate deteriorates to your specified level. This allows you to wait for a better rate, but lock in a ‘worst-case rate’ should the market move against you.
• Regular Overseas Payments - Many people who live or work abroad find they have to make smaller recurrent foreign currency transfers, perhaps to meet mortgage payments or manage a pension. While you can use your bank to manage these sorts of transfers, some charge transfer fees which can really add up over the course of the year. With an Overseas Payments service you can arrange for transfers to be made automatically every month, at a competitive rate of exchange and on a fee-free basis.

When should I start?

Speak to us as soon as you’re planning a currency transfer so that we can put you in touch with companies for you to choose from. This will allow you time to satisfy any administrative requirements and ensure that on the day your money is available to be transferred it can happen straight away.

Will my money be safe?

Ensuring the total security of client funds is a top priority. Both Currency Service Providers are authorised by the Financial Conduct Authority (FCA), and each operates segregated client accounts with stringent compliance procedures.